How can we help?

Frequently Asked Questions.



Perks99 is a restaurant subscription order and delivery service that delivers your favorite restaurant meal in elegant bamboo bento food packaging.


A workplace lunch subscription is a way to show ongoing patronage to Perks99 restaurant partners through a monthly payment, where you will receive recurring meals or services or house credits for use at participating restaurants and have access to perks, happy hours, and exclusive offers.

Yes! We offer a free lunch trial, and most subscriptions are structured such that you can
purchase a one-off plan to try out the perks. There are no commitments, and the subscription
will automatically renew unless you cancel it.

Your subscription covers 100% of the cost of your meal. There are no delivery charges or
additional fees when we deliver your meal

Your subscription plan starts when you subscribe to a meal plan lasting 30 consecutive days.
Your account will automatically renew for the next 30-day plan when your subscription plan
ends. You can pause or cancel at any time.

To cancel your subscription plan, click “Account” and proceed to “Cancel Account.”


Create an account and choose a meal plan. You’ll receive a text or WhatsApp message about the available restaurants each morning. You can skip or reply with your meal choice before the cut-off time.

You will receive an email receipt and a text confirmation confirming your order . If you do not
receive one, simply text or email us at, and we’ll reply .

You will receive your meal through Perks99’s temperature-controlled pickup pods at your
workplace. Y ou will receive a text/WhatsApp notification when the meal arrives at the portal.

Go to the food portal and scan the assigned QR code to pick up your warm, fresh, and delicious

Yes! You can cancel your order . Please call the customer service number on the confirmation
email or order page. Or you can text cancel with your name and meal order number to:

Yes! Choose pickup or delivery when confirming your order .

Yes! You can order multiple dishes at once from one restaurant. You can also customize your
order .

Yes! All our dishes list common allergens contained in that dish. You can also write instructions
to the restaurant when placing your order .


Some unused credits will roll over to your next plan for most plans.

Yes! You can make changes in the “My Account” section of the Perks99 app and website. You
may change your plan, add more meals, pause your account, or cancel your membership.


Once you have finished eating, scan the QR code and drop off the plate at the machine. No
dishwashing, food packaging disposal, waste, or stress!

No washing or throwing away . We wash the dishes in a commercial kitchen. Healthy for you and
good for the earth!

You can keep the food packaging for up to 24 hours; then, there will be late return fees.

Yes! Please email us at We can help set you up with a gift account.

●Stress-free lunch subscription that eliminates single-use plastic waste.
● $0 delivery to your workplace.
● Up to 30% off at your favorite restaurant when you subscribe.
● Free freshly squeezed juice on some meal plans.
● T emperature-controlled food pickup pods stationed at your workplace through Perks99.
● Elegant and eco-friendly bamboo food packaging.
● Complete 99 orders and get Perks99 sustainable food packaging for free.

Yes, we do! By curating menus from our multiple restaurant partners, we provide you with the
most accessible, diverse, and delicious solution for any event. Please email us at

The pods and dishes undergo regular washing, sanitizing, and inspection before returning to the
restaurant for the next delivery .

Perks99 is available on weekdays except for public holidays.

No! Variety is the spice of life. We partner with more than 600 local restaurants and rotate our
restaurants to pick the best dishes from their menu daily .

We will deliver to our Perks99 temperature-controlled food portal stationed at your workplace.
When you’re ready for lunch, scan the assigned QR code to pick up your warm, fresh, and
delicious meal.

Are you intrigued? Sign up for the waiting list.

The initial 99 subscribers will receive a complimentary collection of Perks99 bamboo packages (with $250) and a lifetime of free delivery . Reserve your place today .