Help & FAQ

How can we help?

Subscribe

Perks99 is a restaurant subscription ordering and delivery service. The customer subscribes to 6, 12, or 20 days of meal delivery for the month.

Perks99 subscription is a way to show ongoing patronage to a restaurant through a regular payment where you will receive: Recurring meals or services or house credits for use at a participating restaurant. Access to perks, happy hours, private chat groups for subscribers and restaurant owners.

Yes! Most subscriptions are structured such that you can purchase a one-off order to try out the perks. There are no commitments, and the subscription will automatically be renewed unless you choose to cancel it.

CLICK HERE TO HAVE FREE LUNCH WITH YOUR CO-WORKERS

Your subscription covers 100% of the cost of your meal, and there are no delivery charges or additional charges when we deliver your meal.

Each subscription plan is for one person; however, you can order multiple meals from one subscription account.

We would love to hear from you; drop us a line at hello@perks99.com We’re here from 7:30 am to 6:00 pm eastern time.

Order

Create an account, choose a plan, and choose from over 600 local restaurants and new ones added weekly. Each morning customer receives a text about the restaurant’s delivery for the day. Simply reply with your meal choice before the cutoff time.

You will receive both an email receipt and a text message confirming your order. If you do not receive both of these, just send us a text at …. or email at hello@perks99.com, and we’ll get right back to you.

Yes, you can cancel your order on the app or website at any time before the cut-off time, or you can text Cancel to …. or email at hello@perks99.com, and we will make sure your order is canceled.

Yes, choose your preference when confirming your order.

Yes! You can order multiple dishes at once from one or various restaurants. You can also customize your order.

Yes! All of our dishes list all common allergens contained in that dish. You can always double-check with us at hello@perks99.com, and we’ll get right back to you.

Account / Plan

Yes. In “My Account,” click “change plan” and follow the steps.

Yes! You can make changes in the “My Account” section of the Perks99 app and website. You may change your plan, add more meals, pause your account, or cancel your membership.

Yes! Please email us at hello@perks99.com, and we can help set you up with a gift account.

Yes, we do! By curating menus from our multiple restaurant partners, we provide you with the easiest and most delicious solution for any event. Please email us at hello@perks99.com.

We would love to hear from you; drop us a line at hello@perks99.com We’re here from 7:30 am to 6:00 pm eastern time.

Bamboo
  • Subscribe
    One easy payment each month lets you choose from over 600 local restaurants plus new ones added weekly.
  • Choose Your Meal Via Text or WhatsApp
    Simply reply with your meal choice before the cutoff time. Your meal will arrive ready for you at lunch break.
  • Easy Pick Up Where You Work
    We deliver your lunch with a Bamboo bento plate to our Perks99 food portal stationed at your workplace. We’ll text or WhatsApp when your meal arrives. When you’re ready, scan the QR code to pick up your “tasty, fresh from the kitchen” lunch.
  • Plate Return
    How do I return the Bamboo Bento plate?
    After eating, return your tableware to the Perks99 innovative food portal by scanning the QR CODE and input the number on the plate. That’s it!
  • Sanitization
    We regularly sanitize the food portal and wash the plates and utensils in a commercial kitchen. Healthy for you, good for the earth!

You can keep a container for up to 24hrs after then you’ll be charged.

After completing 99 orders you get the Bamboo plate, cutlery, and retro delivery bag for FREE.

Perks99 is available weekdays except on public holidays.

Great question. There are four main differences:

  • When you subscribe to Perks99, you get up to a 30% discount on the restaurant prices.
  • You get free delivery
  • Your food’s flavor, texture, and temperature are the same as when it left the kitchen,
  • thanks to Perks99 temperature control smart food portal.
  • You are helping the planet by using eco-friendly food packages.

No washing or throw away. We wash the plates and utensils in a commercial kitchen. Healthy for you, good for the earth!

Restaurants / Menu

We’ve partnered with top restaurants in Toronto to bring their menus to persk99. To see a list of all participating restaurants, go here.

No! Variety is the spice of life, we partner with more than 600 local restaurants, and we rotate our restaurants and pick the best dishes from their menu every day.

We will deliver at our Perks99 temperature control smart food portal stationed at your workplace.